"Jay is a wealth of knowledge, an engaging facilitator, and a master of the art of collective bargaining. I participated in the virtual National Collective Bargaining Certificate program; the program exceeded my expectations. The agenda was balanced with both theory and practice. The strategies discussed were innovative and future-focused. I highly recommend the National Collective Bargaining Certificate program for individuals who wish to hone their skills and become more effective and efficient negotiators."

Jessica Pooley (Schaper)

Coastal Community Credit Union